Renfe reduces AVE tickets to Extremadura by 50% until the "anomaly" in the Alvia is solved

MERIDA, July 22. (EUROPA PRESS) -

Renfe has detected an "anomaly" in the Alvia train that has been put into service this week in Extremadura, and that causes it to reduce speed on some sections with slopes, so it is working with the manufacturer to solve this problem.

Meanwhile and until a solution is found, Renfe will make a "small adjustment" in travel times, which will increase by "a few minutes" with the aim that "people do not have the feeling that the train does not arrive late", and in exchange, will compensate with a 50% discount on the price of the ticket for this journey.

This has been advanced by the president of Renfe, Isaías Taboas at a press conference this Friday in Mérida, after meeting with the Minister of Mobility, Transport and Housing, Leire Iglesias, and the president of Adif, María Luisa Domínguez, to discuss the numerous incidents registered this week after the commissioning of the Alvia train in Extremadura.

Isaías Taboas began his speech asking Extremadurans for "excuses", because "we have a commitment with them and we are not fulfilling it", after which he recalled that he undertook "to work to restore confidence in the railway services", after which he has highlighted the "effort" they have made for the "dignification of services" in the region.

However, the president of Renfe has explained that after being put into service this past Monday, the company has "detected a problem in the Alvia trains, which is one of the best we have in the fleet, which have been running for years with complete satisfaction on other lines of Spain", but that in the case of Extremadura, this "anomaly" causes the train "not to stop, but it slows down in some sections".