over The last few years, several kompensationsbolag turned up in Sweden. The business model that a company can help customers make a claim. Among other things, a flight delay, or injury to persons, such as a scar.
the Phenomenon is making itself visible, including the BOARD's affairs. An increasing number of consumers make use of them when submitting their complaints, according to Marcus, Isgren, who is the chairman of the authority.
" in particular, it is common practice in the cases under trips. Where we see a significant increase, " he said.
As the guests, you may be entitled to compensation for delayed or cancelled flights. The compensation differs depending on the number of late hours, and how many miles it is valid, in accordance with the EU regulations.
the Company Flyghjälp is a company whose business model is on the basis of claims to its customers in the event of delays or cancellations of flights.
" If the airline is claiming that the customer does not have the right to compensation, there are many people who agree with it. This is where we come in, " says Alex, Kirkeberg, director of information and expert on the rights of air passengers, for the company.
According to the company is hired they will, of the approximately 140.000 passengers. In some cases, you end up with the key, in a court of law. If the company manages to retain 30% of the amount of compensation. The maximum amount of compensation for the delay of a flight is 600 euros, which is equivalent to about 6,000 dollars. This means that the company is retaining around 1,800 crowns of money.
" We're not forcing anyone to contact us. However, few are aware of their rights, and go easy on the airline's explanation. Then it might be good to ask for help, " says Alex, Kirkeberg, on the Flyghjälp.
One of the other companies in the industry are Insurello. They are the people who have been affected by the injury, and are investigating looking into the possibility to obtain compensation for damages. It can be anything from scars, sports injuries, or slips.
" It is a difficult market, and according to the customer's knowledge, it can be difficult. For some it is pure agony to find the unknown insurance, and find out about their rights, " said Marcus Janback, co-founder and managing director of the Insurello.
If to the company to find a health insurance that provides reimbursement, they take a surcharge of 25 per cent. In some cases, the amounts involved are very large. Therefore, they have a maxtak of 25,000 dollars.
"It's the most common reason for us not being able to help one with the claim is that it has been possible for a long period of time, then the damage was done," said Marcus Janback.
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