MADRID, 3 Oct. (EUROPA PRESS) -
The Mercantile Court No. 10 of Madrid has admitted for processing a class action lawsuit filed a few months ago by the Consumer Organization (OCU) in which it claimed that users of the iPhone 6 range in Spain had been victims of "deceptive" commercial practices ".
This body presented preliminary proceedings in December 2020 to request the company to identify those affected so that it could defend them in court, as announced in a statement.
More than a year later, in May 2022, he filed the class action lawsuit to defend around 400,000 users of the iPhone 6 model in Spain based on what he considered "unfair, deceptive and aggressive" business practices by the company.
Specifically, in this lawsuit the OCU accuses Apple of updating the 'software' of its 'smartphones' to mask the performance problems of its batteries with the knowledge that such action would cause the slowdown and loss of performance of the phones.
This led many consumers to change their devices for others, so that, deliberately, the manufacturer would have conditioned consumers to renew their iPhones, causing them an economic loss of between 40 and 80 million euros, approximately.
As indicated by the OCU, Apple has carried out an alleged fraudulent action, by hiding information from the users of these terminals, which is why they understand that it has violated the Law of Unfair Competition and the General Law of Defense of Consumers and Users.
Due to this, the OCU requests compensation of between 99 and 189 euros, a figure that comes from the sum of the amount of the battery (that is, between 29 and 89 euros, depending on whether or not the client accepted the replacement), as well as 10 percent of the purchase price of the mobile (from 699 euros in the standard version to more advanced models, worth 999 euros).
Now, the Mercantile Court No. 10 of Madrid has admitted this class action lawsuit. The OCU, for its part, has recalled that this action is part of the company launched to encourage affected users to fight against the planned obsolescence of the manufacturer.
It should be noted that this is not the first time that the OCU has pointed out to Apple carrying out planned obsolescence actions on its devices, since in July 2021 it also accused the company of using such practices in the iPhone 12, 11, XS families. and 8.
He then indicated that these devices had started to experience slowdowns and increased battery consumption with the latest iOS 14.5, 14.5.1, 14.6 operating system updates.