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The control of the unemployed behind the scenes

The government wants to strengthen its vigilance. Reporting to Nancy, where agents job center don't just strike. With its bill professional future, which shou

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The control of the unemployed behind the scenes

The government wants to strengthen its vigilance. Reporting to Nancy, where agents job center don't just strike.

With its bill professional future, which should arrive in a commission of social affairs of the national Assembly on 29 may, the government intends to strengthen the control of the unemployed. Main measure : the massive increase of staff devoted to this activity, which must go to 215 people today to almost 600 at the end of the year. In 2020, a total of 1,000 employees who will devote themselves to this activity in all the territory, all without external recruitment.

READ ALSO >> Control of the unemployed: the government plans

Experienced since 2012, the control of the unemployed of category A and B, that is to say, without a job or with a very reduced, was widespread in France, three years later. A single cell, that of Nancy, in the region Grand-est, has agreed to receive us. The Express was thus visited, under good escort of responsible communication, in order to observe the work of the team in charge of this activity.

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"I'm tired, I am tired"

The building anonymous is located in the Art-Nouveau quarter of Nancy. No logo of Pole emploi does not appear on the front panel. No need to be identifiable by the users : the place does not welcome public. 353 000 job-seekers in the region-Is never met, the 16 agent(s)in charge of the control. Yet, this small team is studying their issues in depth.

For most former advisors agency Pôle emploi, these professionals see their role as complementary to that of their colleagues in . The two activities were clearly separated by choice. The one who punishes is not exposed. A cancellation decided by the usual contact may cause tension.

TESTIMONY >> Cédric, consultant Pôle emploi follows 300 unemployed: "we put the pressure"

In everyday life, the different services meet. "I'm here to detect what is wrong in behaviour," says Fanny. Questionnaires, calls, surprises, or planned with a job seeker : the young woman manages multiple cases per week. This afternoon, it attempts to join the unemployed registered since 2011 and designated for a random check. The man has previously received and completed a questionnaire in which they had to detail their job search techniques and provide supporting documentation (proof of sending spontaneous applications, responses to tenders...). "I live far away from a big city, in the country," he explains, " at the other end of the wire. Employers often tell me that this is a problem." The conversation will be interrupted three times, with the fault to a telephone network picky eaters, as an illustration of the isolation in which he seemed plunged.

ACCOUNT >> Control of the unemployed: "I was so isolated that I felt the only shot."

a bachelor's degree in history, he said dream to be a bookseller while being aware that this sector "is clogged". His past spontaneous applications were filed at Lidl and at The Post office, but also in large surfaces. "I'm tired, I get tired, loose there. Last year, I had a track very serious, I had to sign my contract, but from one day to the next, it fell to the water. I had a large white at this time." For Fanny, there is no doubt : this job seeker is playing the game of the job search. But he needs help. So she decided, with his agreement, to modify the frequency of appointments with job center. Her counselor will receive now every fifteen days to develop a plan more specific. "If the stall and scatter go on for too long, we risk losing them permanently", is worried about the young woman. No question of sanction in this case.

The threat is sometimes used as a shock

The team feels that this case is emblematic of the purpose of the control of the unemployed. "We spend a lot of time to encourage those who have registered," explains Aziza Aïfi, in charge of the cell, Lorraine. Sometimes, our calls are the effect of starters and allow them to admit some of the blockages." That same day, Christine, another consultant, has learned from the mouth of one of the controlled persons that she had recently lost her driver's license. A galley that professional of the building had hidden. His recent refusal to tender is explained, therefore, by an inability to move. "He should have said it to his financial advisor !", she says. Without justification of their situation, he could be sanctioned. Easy to say, without a doubt, that to do.

TESTIMONIAL >> "I have defrauded job center and I got myself"

All cases of course, are not always simple. Sometimes, some exchanges leave an impression more than mixed. Pauline hides his helmet after a long interview with a young job seeker, 27 years of age. It is his advisor who has asked for a control -only 33% of audits are random, others are targeted - because in spite of intensive coaching, things do not change at all. "He has a BEP in the thermal installation, but no longer wishes to continue in this sector, says the professional. He wants the animation to sports but has not validated his / her Bafa, yet essential. It speaks to me also of a project aborted due to lack of financing of business creation with a friend or starting overseas, as many of the tracks already mentioned there is a very long time..." Nothing very concrete, indeed...

The young woman did not seem convinced of the good faith of the claimant's employment, but it ensures the need for additional elements to make a final opinion. "I'm going to remind her counselor and discuss it with my colleagues," she continues. A warning might react..."

A sanction strengthened ?

Obviously, the team of Nancy, Nancy, don't rush to punish. It relies on a specific protocol, set by the national directorate of employment centre, which provides a sliding scale of raises and threats before you unsheathe the ultimate weapon of the sanction. Job seekers in the viewfinder first receive a letter threatening to write off. If they do not respond within two weeks with the elements to be satisfactory, they are then taken out of the file for fifteen days. In case of recurrence, the radiation can be up to six months. During this time, unemployment benefits are no longer being paid.

READ ALSO >> How to Pôle emploi control the unemployed

it is Impossible, however, to know the numbers of write-offs for the Big one-Is that, to ensure the communication teams, are "similar to the national proportions". In 2017, the Pôle emploi has published a balance sheet, ensuring that 14% of people had been delisted for lack of job search and that approximately 20% of people checked had been remobilisées during these checks.

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will cover that seems to animate this team will be still in the heart of the practices of a faith the bill is passed ? For the moment, the text mentions only the strengthening of staff and a redefinition of the sanctions. But the government takes without a problem, its willingness to target job-seekers who, according to him, would do nothing. What effect a change in the philosophy displayed...