Netflix has filed a lawsuit against the regulator, Authority for Consumers & Markets (ACM) has won. In the PAST, had Netflix, and a fine prospect of the media, no e-mail address on the website would be available on a consumer-to-find place.
in The PAST did so at the request of the regulators of Belgium, france, Germany, and Austria. On the basis of Eu law, it is only in the PAST be competent to act, and because Netflix's European headquarters in the Netherlands, has said in the PAST, which, in the judgment of the court, has been published.
In European law, it is stated that consumers should have access to information that allows them to, at any time, and is easy to contact-must be able to establish relationships with companies that offer online services. "This information should have a plain and familiar manner," says the ACM.
The compliance officer relied on a court decision from the past, from Netflix, to ask for the e-mail address on the site as well as contact this is mandatory. "The court, in this case, however, is that the live chat is that Netflix is offering, in compliance with the European requirement to have an e-mail address that is easily, directly and permanently accessible to all."