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- DXC Technology Named High Performer in Whitelane Research European IT Sourcing Study 2023/2024
Global technology services provider DXC Technology scored highly in the overall customer satisfaction ranking.
ASHBURN, Va., Feb. 2, 2024 /PRNewswire/ -- DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, has secured a top five position in the European sourcing study of IT 2023/2024 from Whitelane Research. This is the second consecutive year that DXC has improved its ranking, demonstrating its continued commitment to delivering value and excellence to its customers.
Whitelane Research, one of Europe's most prestigious research organisations, surveyed more than 2,000 companies and public sector organizations in eight European countries and regions. The study highlighted DXC's strength in overall customer satisfaction and service quality, scoring 77 and 78% respectively and placing it in the top five in both categories.
"In 2023, we made our biggest progress in improving our application services score. This is a testament to our global peers and the success of our long-term transformation journey, in which we have invested and grown our global business services (GBS) to provide the latest and most innovative technologies to our customers," said Howard Boville, general manager of artificial intelligence and application services at DXC Technology.
Having already achieved a top three position in each of Whitelane's 2023 IT sourcing studies for France, Spain and Switzerland, this latest report recognizes DXC's year-on-year transformation of customer experiences across Europe .
“We are very impressed with the steady progress DXC makes each year,” said Jef Loos, European Research Director at Whitelane Research. "The positive response we received demonstrates their ability to innovate and deliver on what matters to customers across Europe."
“We are proud to be recognized as a market leader and will continue to deliver innovative solutions, such as artificial intelligence, that address modern organizational challenges and earn the trust of our customers,” Boville continued.
An excerpt from Whitelane Research's 2023/2024 European IT Sourcing Study can be found here.
All statements contained in this press release that do not relate directly and exclusively to historical facts constitute "forward-looking statements." These statements represent current expectations and beliefs, and there can be no assurance that the results described in such statements will be achieved. Such statements are subject to numerous assumptions, risks, uncertainties and other factors that could cause actual results to differ materially from those described in such statements, many of which are beyond our control. For a written description of these factors, see the section titled "Risk Factors" in DXC's upcoming Annual Report on Form 10-K for the fiscal year ended March 31, 2023, and any updated information in filings. after the SEC. There can be no assurance that any objectives or plans set forth in any forward-looking statements can or will be achieved, and readers are cautioned not to place undue reliance on such statements which speak only as of the date on which they are made. We undertake no obligation to update or release revisions to any forward-looking statements or to report any events or circumstances after the date of this report or to reflect the occurrence of unanticipated events, except as required by law.
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DXC Technology (NYSE: DXC) helps global enterprises run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest businesses and public sector organizations trust DXC to implement services that drive new levels of performance, competitiveness and customer experience across their IT assets. Learn more about how we deliver excellence to our clients and colleagues at DXC.com.
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